8. Common Problem Solving


8.1 Permission-related Problems


Problem 1: Unable to access administrator management functions

**Possible causes**:

- Insufficient permission level (level 8 or above is required)

- Account disabled

- Login expired


**Solution**:

- Check current permission level

- Contact the superior administrator to increase permissions

- Re-login to the system


Problem 2: Unable to create an administrator

**Possible causes**:

- Insufficient permission level

- User name already exists

- Required fields are not filled in

- Incorrect proxy relationship settings


**Solution**:

- Confirm that the permission level is sufficient

- Check if the user name is repeated

- Fill in all required fields

- Verify proxy relationship settings